Objective
A position that lets me utilize my extensive administration experience and team management skills.
Summary
Senior System Administrator and Architect, with 10 years extensive
hands-on 2nd & 3rd Level Support, Installations, Upgrades, Migrations,
Server Management, Server Builds, Configuration, Troubleshooting.
I started as a web developer and quickly move as System / Network Administrator
for a web agency, in charge of all the production and development infrastructure,
mail, dns, smtp, web server Apache and IIS, network routing and architecture
(Routers, switches). I learn new concepts and systems quickly and am
receptive to new ideas. I work well alone or in a group and also have
experience managing groups.
Technical Experience :
Administration:
- Net Ops
- Experience with OpenNMS and Nagios (Open source network management)
- Experience with SNMP
- Experience with Niksun IntellinetVCR and NetOmni
- CCNA (Cisco Networking Academy Program).
- IBM Lotus Domino
- Certified System Administrator 5, 6, 6.5, 7.
- MS Windows
- Experience with Windows NT4, 9x, 2k, 2k3, 2k8.
- Windows NT4, 2k3, 2k8 training.(Cegep de l'Outaouais, Azlan Formation).
- MS Exchange 2k7 MCTS pending.
- Linux Training
- Experience with Apache, Bind DNS, Sendmail, Samba, NFS.
- Experience with Debian, Red Hat, Ubuntu distributions.
- Virtualization
- Experience with VMware ESX and Workstation, Sun Virtualbox, Virtual PC.
- Database
- Experience with Mysql and IBM DB2.
- Messaging
- Experience with antispam policy and administration.
- Experience with web messaging and instant messaging.
- Experience with Exchange 2Kx, Lotus Domino.
Development:
- VB.Net training (Cegep de l’Outaouais).
- Coldfusion Programming and administration (Internet Institute).
Education:
- Baccalauréat D (College diploma in sciences and mathematics, France).
- IATA Diploma (Airline and Travel Agencies).
Extra professional experience:
- Aided multiple individuals with technical aspects of internet
businesses and idea development.
- Solved numerous small problems for individuals.
- Systems Administrator for several systems (including my
own servers and network). Everything from choosing hardware,
building the systems, installing software, and day to
day management.
- Installation and maintenance of a Linux server for an open
source team development:
- Administration via a web interface (Webmin, PHPMyAdmin)
and command line (SSH).
- Apache web server (Vers. 2.2.3).
- MySQL (Vers.4 and 5).
- Repository server (Subversion Vers. 1.4.3).
Professional Experience :
September 2008 - now
Consultant / Administrator - IT Services Management
Elections Canada, Ottawa, On - http://www.elections.ca/
- Net Ops manager
- Installation and support for OpenNMS,
- Installation and support for Debian Linux Server,
- Installation and support for Oracle Enterprise Linux (RHEL 5),
- Configuration and administration of OpenNMS,
- Configuration and administration of Nortel switches,
- Configuration and administration of Fortinet devices,
- Administration of Linux servers (Debian, Red Hat Enterprise Server, Oracle Enterprise Linux),
- Administration of Windows 2k3 servers,
- Installation of IBM Blade Servers,
- Installation and administration of VMWare ESXi servers,
- Testing and migration of Windows 2k3 to 2k8R2,
- Support tier 2 and 3 for 308 offices nationwide during the election period,
- Windows 2003 Servers with Active Directory and Remote Desktop,
- Thin client Wyse (7 to 20 per office),
- Printers (2 per office),
- Fortigate and Nortel Switches,
- Dial up and broadband connection and support via RDP.
- Lead project for net ops management sofware>
- Research and testing for Network Management (Opensource or commercial softwares on Linux or Win2x platform).
- Research and development for SNMP management (Win2003 and Linux environment)
- Research and testing for network and systems monitoring via High speed or dial up connections.
- Research, testing for Windows 2003 environnment (NTP, SSL, RDP)
Environment: Windows 7/2k8/Vista/2k3/XP, Linux, OpenNMS, Adventnet, MS Exchange, Active Directory,
Wyse Thin Station, Vmware ESXi and Workstation, Nortel Switches, Fortinet, Oracle 10g.
July - August 2008
Consultant / Analayst - IT Services Management
Cognos, Ottawa, On - http://www.cognos.com/
- Audit of Cognos Desktop Infrastructure,
- Deployment of various softwares on Microsoft Vista / XP and Linux workstations, Documentation for this environment,
Environment: Windows Vista/2k/2k3/XP, MS Exchange,
Lotus Domino, Lotus Notes, Sametime, Websphere Portal Server, Websphere
Application Server, Cognos 8, LDAP, Oracle. Vmware Server and Workstation.
April 2002 - July 2005
Consultant / Analyst - IT Services Management
Canadian International Development Agency, Gatineau,
http://www.acdi-cida.gc.ca/
Team Leader
(Web Migration and Lotus Domino R5 to ND6 upgrade)
- Audit of Lotus Domino Infrastructure (4 domains, 35 servers, 700 applications, 2000 users)
- Evaluation and deployment of new technologies (Quickplace, Sametime, Inotes, LES, SSL).
- Evaluation and migration of the environment Lotus Domino environment towards version 6.
- 25 servers inside. (3 domains)
- 10 servers in the DMZ. (1 domain)
- Evaluation and deployment of clusters (fail over, load balancing).
- Evaluation and deployement of a SSO environment in the DMZ (extranet, email, Sametime, Quickplace).
- Evaluation and deployment of a wireless email solution (Blackberry)
- Setting and administration of a Domino lab :
- Domino for Linux/Unix testing.
- Test of coexistence Domino/Apache for integration with Websphere.
- Documentation for this new environment.
- Support level 2 and 3 for the follow-up.
Lab management
- Creation of a sim lab :
- Architecture :
- 15 Servers, windows 2003 (1 ad)
6 Windows XP workstations,
2 cisco routers for simulating a DMZ,
- Installation of different servers techmologies (LDAP, Lotus Domino, Blackberry, Mailsweeper antispam technology, etc…),
- Testing and documentation :
- Interaction and integration of Active Directory with Lotus Domino servers (LDAP, users creation, users rights),
- Testing of a safe environment in the DMZ for a webmail technology,
- Testing of VMWare Workstation,
- Documentation and procedures,
Email and Security
- Team leader for the testing, implementation and maintenance of an anti-spam policy (Mailsweeper for SMTP. Creating and maintaining procedures.
- Team Leader for the testing and deployment of a mail web based in the DMZ (independent of the mail environment).
- Team leader for the management and maintenance of a Blackberry Enterprise Server as well as the Blackberry handheld Units.
- Team leader for the planning, deployment and documentation of fail over and Load balancing for mail and Applications environment.
- Coordinated the implementation of security measures specific to Applications and web based servers.
- Implementation of “Single Sign On” for multi-servers.
- Implementation of SSL for a multi-servers/domains environment (LDAP, instant messaging, web applications).
- Creation and validation of services (Policies / Procedures / Diagram).
Architecture and Administration
- Maintenance and Implementation of approximately 40 integrated servers dedicated to Internet, Intranet, Extranet,
- Team leader for planning a clustering environment for mail servers, Intranet, Internet and Extranet servers :
- Upgrade and installation of numerous Domino servers inside the DMZ, planning and deployment of new servers, move of existing servers within this new domain.
- Deployment and maintenance of a centralized directory management.
- Deployment and maintenance of a personalized resources management.
- Responsible for Software Maintenance and allocation for the Notes group.
- Evaluation and implementation of LDAP, Directory Assistance and directory Catalog within the DMZ and inside CIDANET.
- Team leader for the design, architecture and configuration of the Cidanet / Production environment.
- Team leader for the planning and deployment of a new environment inside a DMZ :
- Team leader for testing in the Sim Lab (mirror production environment).
- Integration of servers (Quickplace, Sametime, Inotes, Lotus Extended Search, Extranet, Internet) inside a single domain.
- Replication planification between 3 differents domains.
- Maintenance and deployment of People@Cida (access authentication, integration with Intranet web site)
- Implementation and administration of databases servers (IBM DB2).
- Documentation for this new environment
- Team Leader for the Notes/Domino ND6 migration :
- Analysis of R5 applications environment.
- Analysis and design of new ND6 architecture.
- Migration procedures tested in the SIM Lab .
- Detailed procedures and documentations.
- Testing then installation and maintenance of a Websphere Portal and application Server (inside and in the DMZ).
- Deployment of corporate and public application in compliance with GOL / CLF standard.
- Provided procedures and technical documentations for newly implemented products / architectures.
3rd Level support
- 3rd level support to Help Desk (ITIL recommendations).
- Support and administration of a bilingual client environment which includes over 2000 clients (local and remote) via remote access.
- Troubleshoot and researched issues, developed plans for resolution.
- Support of and integration of Lotus Smartsuite applications within the Lotus Notes/Domino environment.
- 3rd level support for Applications servers :
- Power Tools administrator (generation of power tools report to assist in email maintenance and cleanup).
- Implementation of Database attender and the Team Studio suite for over 700 Lotus Notes applications administration and management.
- Log analysis with Webtrends.
- Member of the pilot group for the upgrade of desktops (NT to XP).
Environment: Windows NT/2000/XP, Novel, Lotus Domino, Lotus Notes,
Quickplace, Sametime, Domino.Doc, Websphere Portal Server,
Websphere Application Server, LDAP, SAP, Oracle.
December 2001 - March 2002
Consultant / Administrator - IT Services Management
Zarlink, Ottawa, On - http://www.zarlink.com/
System Administrator / Sr Domino Administrator
- Administration of a Windows 2000 domain (more than 1000 desktops).
- Maintenance of servers and users (creation, role assignment, deletion, rights access).
- Administration and maintenance of a worldwide mail domains (Asia, Europe, North America) with multi system : Domino, Sendmail (unix), MS Exchange
- Uniformisation of mail address for these different systems.
- 2nd and 3rd level support for users (Windows 2000).
Environment: Windows NT/2000/XP, Unix/Linux, Lotus Domino, Lotus Notes, Apache, Sendmail, LDAP, SAP, Oracle.
November 2001
Consultant / Developper - IT Services
BreconRidge, Ottawa, On - http://www.breconridge.com/
Lotus Domino Developper
- Migration (development) of Notes Applications from version R4.6 to R5.0x.
Environment: Windows NT/2000, Unix/Linux, Lotus Domino, Lotus Notes, SAP, Oracle.
October 2001
Consultant / Developper - IT Services
Industry Canada, Ottawa, On - http://www.ic.gc.ca
Lotus Domino Developper
- Migration (development) of Notes Applications from R4.6 to R5.0x.
Environment: Windows NT/2000, Unix, Lotus Domino, Lotus Notes, Windows Exchange, LDAP, SAP, Oracle.
April 2001 - October 2001
Consultant / Analyst - IT Services Management
Canadian International Development Agency, Gatineau, http://www.acdi-cida.gc.ca/
Sr Domino Administrator
- Support and monitoring of over 700 Lotus Notes applications, more than 35 servers.
- Coordinated the implementation of security measures specific to Lotus and web based servers.
- Troubleshoot and researched issues, developed plans for resolution.
- Responsible for the design, architecture and configuration of the Cidanet / Domino Production environment.
- Maintenance and Implementation of approximately 40 integrated servers dedicated to Internet, Intranet, Extranet.
- Planned, deployment, maintenance of new Collaborative tools : Lotus Sametime, Lotus Quickplace.
- Deployment of corporate and public application in compliance with GOL / CLF standard.
- Provided demonstrations and procedures for newly implemented products.
- Evaluation of LES and Domino.doc
- Maintenance, Upgrade and support to the Notes SAP/LSX connector functions for Lotus Notes mail based workflow.
3rd Level support
- 3rd level support to Help Desk via Remedy (call tracking System).
- Support and administration of a bilingual client environment which includes over 2000 clients (local and remote) via remote access.
- Troubleshoot and researched issues, developed plans for resolution.
- Support of and integration of Lotus Smartsuite applications within the Lotus Notes/Domino environment.
- Log analysis with Webtrends.
Environment: Windows NT/2000, Novel, Lotus Domino, Lotus Notes, Quickplace, Sametime, Domino.Doc, Websphere Portal Server, Websphere Application Server, LDAP, SAP, Oracle.
1996 - 2000
Network and System Administrator
Kahiloa, Paris, France, http://www.kahiloa.com/
Architecture and Administration
- Administration of Cisco Network (Frame relay over an 2 Mb xDSL).
- Administration of 10 servers in development environment (Windows NT/2000, Linux), 5 servers in production.
- Development and documentation of standards for administration, maintenance and implementation.
- Installation and migration of Domino Domains from R4.6x to R5.0x.
- Administration and maintenance of network :
- Administration and maintenance of the Xdsl link (CISCO 1700 and 2500 routers).
- Planification and maintenance of TCP/IP architecture (Lan).
- Installation and configuration of workstations and laptops (Windows 9x, NT, 2000, Mac OS, Linux) under clients specifications
- Servers deployment (Domino Cluster, windows NT/2000, Linux).
- Users account management (creation, deletion, temporary accounts for clients, etc).
- Network planification and IP addressing (Cisco switchs and routers, 2 public class C IP).
Email and Security Administrator
- Mail administration
- Support for users in-site and out-site (Datar.gouv.fr, autoroutes.fr, expertise.fr, altique.com, kahiloa.com).
- Team leader for implementing an antispam and antirelay politic in a complex environment (more than 10 internet domains).
Webmaster :
- DNS administrator, inscription and maintenance of internet domains.
- Installation and maintenance of different web servers (SUN UNIX, IBM Websphere, Lotus Domino, Apache, IIS3&4, Nokia WapServer).
- Administrator of French government websites (datar.gouv.fr, autoroutes.fr).
- Installation and deployment of Intranet for RhodiaFood, Allied Signal, AirFrance.
- Technical support for www.connex.co.uk, www.nikon.fr, www.pizzahut.fr, www.stratorg.com, www.motorevue.fr :
- Installation and online implementation.
- Implementing a macromedia Flash online.
- Technical support for wap services (Nokia server for “Connex at a glance”).
- Technical support for a ticketing secure solution (Oracle DB and Domino website).
- Implementation of SSL for a web cluster environment (bought, installed and administrated).
- Weblog analysis with analogX and Webtrends.
3rd Level support
- Tech support 2nd and 3rd level (France and UK) :
- Troubleshoot and researched issues, developed plans for resolution.
- Provided demonstrations and procedures for newly implemented products.
Environment: Cisco routers and switches, Windows NT/2000,
Unix/Linux, Domino, Lotus Notes, Websphere Application Server,
Sendmail, Apache, Sun Webserver, Nokia WapServer, Oracle.
1996
Sales Engineer
SOS PC, Paris, France
- Consulting and sale of accounting software packages (SAARI and SYBEL).
- Consulting and sale of network solutions (Windows NT and Novell).
1994 - 1996
Sales Manager
Hotel de Malte, Paris, France
- Manager for a team of 20 persons (planning, rooms preparation).
1988 - 1994
Sales Representative
Icelandair, Paris, France
- Team leader for preparation and written of holidays brochure
(Iceland, Florida, USA East).
- Correspondent for Tour Operators as Tourism board of Iceland.
1983 - 1988
Travel Agent
American Express Travel, Paris, France
- Manager of a center of profit (Travel agency in Sacilor Paris
and L'Oreal Paris).